QuickBooks Technical Support

• Sometimes, the verified data will not upgrade to the newer version. In this case, you will have to go back to the older version and do a rebuild of your data. For some users, this is an easy task. But when dealing with the file that holds the keys to the company's financial kingdom, others will hesitate. If you do find yourself in a situation where you have to rebuild the data, do it in this order: Back up your data file, verify your data file, rebuild your data file. If the rebuild simply won't work, you might want to make sure that data file is located on the local machine.


• While upgrading the application to another version, sometimes previous version's data files can not be read by the newer version and therefore the data files must be upgraded as well. Usually this happens during the installation process and requires you to make a backup file first. However, to avoid any errors or issues with the data files, make sure to run a verification on that file before uninstalling the older version of the application.


• If the user needs to reinstall the application, the user must perform a clean uninstall. A clean uninstall means removing all the files associated with the application and thus removing the application's footprints. Before the user reinstalls the application, go ahead and uninstall using the standard Windows uninstall methods (if the user in on a Windows Machine).


• This one is also a difficult problem to tackle because there can be a number of issues (as with any slowdown). If the user has ruled out hardware, he might be facing issues in his data files. The fastest route to solving this is to use the Clean Up Company Data tool found in File | Utilities. If this doesn't give the user much of a speed boost, the user can always turn off the Audit Trail feature.


• This is the most common issue, as well as the most challenging top troubleshoot. The application is finicky about the network connection to the data files. If there is any minor problem with the user's network then the application won't connect to the their data files properly. This problem may also occur if the computer's firewall is turned on and it is blocking incoming connections.

QuickBooks Troubleshooting

We can troubleshoot a users QuickBooks based on the product category. QuickBooks Products we support are mentioned below :

• QuickBooks Pro Support
• QuickBooks Prmier Support
• QuickBooks Enterprise Support
• QuickBooks Payroll Support
• QuickBooks Desktop Support

QuickBooks Installation Error

In Installation & Setup, some of the comon issues faced by users are regarding installation process, network & multi user setup, product updates, registraion of license in QuickBooks or upgrading to a newer version of QuickBooks.

If you are unable to install or open QuickBooks Desktop, the QuickBooks Installation Diagnostic (QBInstall) Tool can help! The QuickBooks Install Diagnostic Tool (QBInstall Tool) is designed to automatically identify and fix issues with .NET Framework, C++, and MSXML. Prior to performing any manual steps to resolve component related issues, it is recommended to run the tool since it can decrease the time needed to resolve your issue.

The errors listed below can occur if your Operating System is damaged or one of the core Microsoft components that QuickBooks Desktop uses is unstable or not functioning correctly. Download and run the QuickBooks Install Diagnostic Tool (QBInstall Tool) to fix a wide variety of errors that you may receive when installing QuickBooks Desktop such as:

• 1603
• 1935
• 1904
• 1402
• Errors relating to damaged Microsoft .NET Framework
• Errors relating to damaged MSXML and C++
• Problems opening QuickBooks Desktop such as QuickBooks has Stopped Working or Unrecoverable Errors.

QuickBooks Data Error

Top data damage errors in QuickBooks Desktop

Data Damage means your company file cannot be read correctly by QuickBooks. It may be caused by internal (within QuickBooks) or external (file location) factors. Majority of data damage issues can be repaired within QuickBooks.

This article lists top data damage errors you may encounter when using QuickBooks, including the ones that show as LVL errors in the QBWin.log.

QuickBooks Help

1. Company file tasks slow down as the number of users signing into the file increase (multi-user environment).


2. Performance issues for either everyone in the office or only one or two people in the office.


3. Company file runs fine in the morning and slows down as the day progresses.


4. Similar data issues in multiple data files, indicating that the network is damaging your data files.


5. Intermittent performance issues (certain tasks are quick, while others are slow).

Be aware that every time you use QuickBooks Desktop, your data file grows larger. As your file grows, it requires more resources to operate. It is not unusual for data files to grow too large for the installed network to support it so you will need to enhance your network.

QuickBooks Error

• QuickBooks - 6000 : Error 6000 occurs when QuickBooks tries to open, backup or restore a company file.


• QuickBooks - 6000 - 77 : Error 6000 - 77 occurs when QuickBooks accesses a company file stored in external media.


• QuickBooks - 6000 - 80 :Error code 6000 - 80 is shown when QuickBooks attempts to open a damaged company file.


• QuickBooks - 6000 - 82 :Error code 6000 - 82 arises when QuickBooks tries to open or access company file that is stored in another computer system.


• QuickBooks - 6000 - 83 :Error code 6000 - 83 occurs while QuickBooks tries to access company file without getting successfully installed.


• QuickBooks - 6000 - 301 :Error code 6000 - 301 is the result of QuickBooks attempting to access company file stored in the same place as that of installed encryption software.


• QuickBooks - 6000 - 816 :Error code 6000 - 816 is shown when QuickBooks attempts to open a file which is already in use.


• QuickBooks - 6123 :Error code 6123 arises when accessing a company file over network, in multi-user form or during restoring process of backup file.


• QuickBooks - 6073 - 816 :Error code 6073 - 816 occurs when QuickBooks is unable to open a specific company file due to restriction in file permission.


• QuickBooks - 6073 - 99001 :Error code 6073 - 99001 is the result of opening company file under multi-user configuration.